Powerful Customer Order Management System Solution
for all Sales Channels
Do you have customer information stored in various spreadsheets, inefficient software, on paper, or in each sales representative’s notebook?
Do you not have visibility of your pipeline today?
Would you like to increase efficiencies, elevate customer service, improve service delivery and quality and reduce unnecessary costs?
If the answer is yes, Time2 Collaborate is for you. Centralizing your customer information in one single view allows you to easily access all customer
demographics, previous and past sales, future pending quotes and current submitted orders.
Your customer communication can be tracked in one central area, follow-up reminders set, and required files or attachments easily sent via email.
From the initial contact of your customer to closing a deal, sales representatives can easily see their individual pipeline. Owners and managers have the ability to view the entire pipeline for the business with the status of each item and where in the process they are at.
Each manager will be able to track customer
communications, quotes, orders, and direct report’s action items. Additionally, managerial reports can be generated for quote and order review.
Then automated workflow is for you! Workflow automation can automate processes that were previously done manually, allowing you to spend more time on customer service and making sales.
It simplifies the flow of tasks, documentation,
communication, and information, allowing them to operate independently according to your specified business rules.