Recommended Readings on Facilitating Change in Organizations Argyris, Chris. Knowledge for Action. San Francisco: Jossey-Bass, 1993. Bolman, Lee and Deal, Terrence. Reframing Organizations. San Francisco: Jossey-Bass, 1997. Collins, James and Jerry Porras. Built to Last. New York: Harper, 1994. Conner, Daryl. Managing at the Speed of Change. New York: Villard, 1993. Katzenbach, Jon. Real Change Leaders. New York: Times Business, 1995. Kaplan, Robert and David Norton. The Balanced Scorecard. Boston: Harvard Business School Press, 1996. Kotter, John. Leading Change. Boston: Harvard Business School Press, 1997. Peters, Tom. Thriving on Chaos. London: Macmillan, 1985. Peters, Tom and Bob Waterman. In Search of Excellence. New York: Warner, 1982. Schein, Edgar. Organizational Culture and Leadership. San Francisco: Jossey-Bass, 1985. Senge, Peter. The Fifth Discipline. New York: Doubleday/Currency, 1990. Quade, Kristine and Brown, Renee. The Conscious Consultant: Managing Change from the Inside Out. San Francisco: Jossey-Bass, 2002. Ulrich, David and Carter, Lewis. Best Practices in Leadership Development and Organizational Change. Pfeiffer: San Francisco, 2002.